Thank you Enrique Quintana for helping me to get MINI #4. I'm a true MINI fan. It was great meeting and dealing with a great salesman.
I have purchased a MINI and have gone there for service. All of my experiences with this dealer have been exceptional.
We were passing thru El Paso on a road trip in my brand new JCW. We got a gash in our run flat. My husband patched it but it wasnt going hold. I googled and found a Mini dealer 8 miles away. We made it there and thankfully met Judy our service advisor. She ordered our tire right away. She said it would be there by 9am the next morning and she would have it mounted and ready by 12 at the latest. Well she sure did. In fact it was done at 11!! and they washed my car too!!! Cant thank you and you staff Judy enough for your kindness and excellent service!
The best MINI EXPERIENCE on the planet. The staff was very attentive. The floor was busy with many customers but I still felt the personalized service. Thank you for taking care of me and Jody!
I have to say they have done a 180 from 6 months ago. Enrique was great, any previous concerns I had were eliminated, they worked hard in helping me get into the JCW I wanted, versus settling for something else and making an impossible deal. They really earned my business. They have a good team now, go check them out.
Mini of El Paso has some of the best salesmen or "motoring advisors" I've ever dealt with. I was looking to get another vehicle and my salesman at mini is what brought me back to mini of El Paso. The service is just as good. They always go a step beyond and help me. At mini of El Paso it's almost like family. They get to know you. Violet at the service desk makes sure my vehicle is ready before I get there and free of any issues.
They take care of customers very well, any cuestion you have they make sure you get a full answer. Service is done with in the regular time but with an outstanding work.
My service manager Violet Vasquez was incredible! Excellent service! Great customer service. Wait time was a little long BUT my mini was perfectly taken care of and alllll of my needs were met! I'm glad I came to Mini of El Paso with any concerns I have about my Mini! Thank you for the great service!!!!
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